Outsource the work. Keep the intelligence.
For teams that prefer to hand off the function entirely — with agreed SLAs, dedicated Vartry specialists, and full OLI intelligence capture. When we're done, you own everything we built.
What managed service means
Execution handed off. Oversight retained.
Your function, our team.
We take on defined workstreams — contract review, compliance monitoring, procurement support, regulatory advisory — and run them to agreed service levels. You retain oversight. We handle execution.
OLI runs through everything.
Every decision our team makes is captured in OLI. Rationale, patterns, playbook adherence, escalation logic. The intelligence builds throughout the engagement and transfers to you at close.
Built to be walked away from.
This is the hardest standard we hold ourselves to. Every managed service engagement is designed so you could bring it back in-house and keep everything we built — the intelligence, the playbooks, the decision history. If we're still here next year, it's because we earned it.
Service levels
SLAs that mean something.
We agree response times, turnaround windows, quality benchmarks, and escalation triggers before work begins. Monthly automated pulse checks — run separately with your team and ours — surface issues before they compound. Human intervention on red results, not on green ones.
The handover
The engagement ends. The intelligence doesn't.
When a managed service engagement closes, the full OLI intelligence layer — every captured decision, every playbook refinement, every counterparty pattern — transfers to your environment. Your team picks up where ours left off, with complete institutional memory intact.
No re-learning. No knowledge gaps. No starting from scratch.